Privacy Policy

Privacy for Sora 2's physics-aware world simulation and native audio

2026/01/08

Introduction

Sora 2 isn't just a generator - it's a world simulator. This policy explains how we collect, use, and protect your information when you create physics-aware, multi-shot videos with synchronized audio, cinematic camera control, and consistent world state.

Information We Collect

  • Account Information: Email address, username, and password when you create an account.
  • Usage Data: Generator settings (physics, motion strength), camera moves, audio sync preferences, pages visited, and credits used.
  • Content Data: Prompts, reference images/videos, and AI-generated outputs processed to provide services.
  • Payment Information: Processed securely by payment providers; not stored on our servers.

How We Use Your Information

  • Provide and maintain Sora 2 AI video generation services
  • Process video generation requests
  • Manage accounts and subscriptions
  • Improve AI capabilities and develop new features
  • Communicate service updates and support
  • Ensure compliance with terms of service

Data Security

  • Encryption in transit and at rest
  • Regular security audits and monitoring
  • Limited access to personal data on a need-to-know basis
  • Secure data centers with physical and digital protection

Data Retention

  • Account information retained while your account is active
  • Generated and edited content stored per your subscription plan
  • Usage data retained for analytics and service improvement
  • You may request deletion of your data at any time

Third-Party Services

  • Payment processors for subscriptions and credit purchases
  • Cloud infrastructure providers for hosting and storage
  • Analytics services to understand usage patterns
  • Customer support tools for assistance

Your Rights

  • Access and review personal data
  • Request correction of inaccuracies
  • Request deletion of personal data
  • Object to processing
  • Data portability for edited and generated content

Cookies and Tracking

  • Essential cookies for functionality
  • Analytics cookies to understand usage
  • Preference cookies to remember settings
  • Manage preferences in your browser

Children's Privacy

Sora 2 is not intended for children under 13. We do not knowingly collect data from children under 13. If you believe we have collected such information, please contact us immediately.

Prohibited Content

  • Illegal content and activities
  • Harmful or discriminatory content
  • Explicit or adult content; child exploitation; animal cruelty
  • Intellectual property infringement
  • False or misleading content presented as factual
  • Privacy violations and unauthorized disclosure of personal data
  • Hate speech; harassment and bullying
  • Self-harm, suicide, or dangerous behaviors
  • Spam, malware, phishing, scams
  • Impersonation of individuals or organizations
  • Prohibited uses including illegal gambling, virus spreading, or interference

Additional Restrictions for AI-Generated Content

  • No misrepresentation of AI-generated content without proper disclosure
  • No input of sensitive personal data into Sora 2 AI tools
  • No generation of harmful, offensive, or prohibited outputs

Enforcement

We may remove violating content and take action, including suspending or terminating accounts, and reporting illegal activities to authorities.

International Data Transfers

Your information may be transferred and processed in other countries with appropriate safeguards in accordance with applicable laws.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated revision date. Please review regularly.

Contact Us

If you have questions or concerns, contact us at [email protected].

Opt-Out

You may choose to opt out of certain data collection and usage practices. To opt out of marketing emails, please click the"Unsubscrilbe" link in the emails or adjust your preferences through your account settings. You can also contact us throughour contact form or by sending an email to [[email protected]].